Board Thread:Questions and Answers/@comment-69.121.24.131-20131218111654/@comment-66.214.17.111-20131222082923

Go here and complain on their player support. You can write an e-mail to them by clicking the get help tab to the right of the screen. They say 8 hrs, but it takes days.

http://support.zynga.com/home/ayakashi

Join us on this thread, we will help you vent.

http://ayakashi-ghost-guild.wikia.com/wiki/Thread:197955