User blog comment:Moriganise/Let's Take It Easy On Free Players/@comment-7513024-20131008023751/@comment-7513024-20131011112217

Rudeness is a problem that no one should have to deal with, free or cash. It is up to the mods whether or not they want to ban people like that, and I think they do because they don't appear too often. So yes, we are on the same page on that.

Going back to the point you made about feedback, I don't know if it's really helpful. I personally did not enjoy getting two towers back to back, or the insane influx of anima ranking rewards at all. These were experiments by Zynga because of lobbying by players and I don't know if I agree with them because I don't quite agree with the rationale for them in the first place. On top of that, I think there are much better avenues for real feedback than the comments section of a wiki page that has thousands of comments for most major events. It'll take a worker non-stop monitoring to get that done and I doubt Zynga does that though they put a link to the wiki on the game. In the game, there are avenues for feedback and support that lead directly to Zynga workers, and they are also in the device user's native language most of the time (which completely circumvents any language problems) so it is just inefficient to complain on the wiki in a language you don't speak well and probably not get your complaint read.

I also didn't know the mechanics when I started. In fact, when Guild Conquest came around, no one knew how it worked or what bugs there were. That did not stop people from being collaborative and putting collective knowledge together. For those who couldn't contribute like myself, we looked the information up and read through hundreds of comments to learn about things. If it's a genuine clarification, I try to help. But it's laziness soooo often that I get so frustrated. Oh yes I'm sure I want to spread the love for the game too, but I'm not a saint, sorry.