Board Thread:Questions and Answers/@comment-81.109.129.214-20131217103223

Recently I got a temporary ban which is now over. When I tried to access my account I was still banned, then my game reset itself and I now have to start again. So I reinstalled it but it just keeps resetting the game, which is not normal as I loaded my brother's game on his tab which he uninstalled months ago and it was still there.

I tried the Facebook recovery but that doesn't work either, I emailed zyngas support email with the necessary info but they don't respond to that anymore. I've posted on twitter and the support website but no one who's official answers my posts and there's people who have been having trouble for months who haven't received an answer.

What can I do to get my account back? I know my customer number and everything is there someone I can contact or an actual active service for these type of things?

Sorry if this is really long and whiny but I'm really frustrated and annoyed. Thanks 