User blog comment:Bluejuice/CAN SOMEBODY HELP ME?/@comment-10259858-20131128111234

go to customer support from AGG setting

go to Bug Report and fill in the detail

if you are lucky, they will fix it in few days

Mine have such problem during ninja elergy and took all FH (and a during EG before that event) to be fixed, some of my friends were fixed at much quicker compare to mine

Hope this help you