User blog comment:Koishii~/Help!!/@comment-24129220-20131109121151

Remember that long number in settings? That above the option "Delete cache files". Well in case of a device change you were supposed to send that code to zynga support and they could ´ve restore your account. So yeah, remember to copy that number because it will save you the next time. Im really sorry for your account and wish you luck to restore it.