User blog comment:FyiL/Zynga Haters/@comment-25065380-20141025175908/@comment-10271969-20141028043847

I don't know if it's just me but I actually got positive results from Zynga Support. :)

Fyi, Free player here~ ^_^

I suggested to zynga support that we should have a refresh button for our guild page. We now have the refresh button (yeah, I know it probably wasn't my report that made the difference but I would like to think it helped ^^).

I couldn't link my facebook. I now have my account linked to facebook.

I did not get a reward from pure drop. I got the reward.

During my 1.5 year of gameplay, I think I sent them a total of 6 reports. (I should stop sending them reports -_- lol)  5 out of 6 were fulfilled.

I probably still have their responses buried somewhere in my email inbox. Lol

Oh and as for the unfulfilled report, It was about EG...yeah I don't think we are gonna have EG back. :/

Well, that's my experience with Zynga Support. I see so many negative post about it's support so I wanted to add a little positiveness ^^