Board Thread:General Discussion/@comment-116.14.101.153-20140122102955/@comment-24372182-20140123174123

I don't have experience with the bug form because it doesn't work for me but I did send them an email which got my account restored in 5 days.

I sent an email to support@zynga.com and told them: My IGN Level hp/as/ds Leader Card IGN of 3 of my crew mates My UCI Link to my Facebook that I linked the account too I also linked my new account to this Facebook account and gave them: My New accounts IGN and UCI number. I couldn't fill the form in on the app :)

For the email it took 5 days to restore my account but it would have taken 3 if it had linked properly to my fb.

You should send them an email too, I sent mine a couple of times because they only really replied when I was replying back to their updates.