Board Thread:General Discussion/@comment-50.9.230.229-20131215022332/@comment-24573456-20140222042324

I've been hit by the same thing. I was banned for the reason of "hacker" over a day ago. Went to Zynga's "support" site and posted my question of why I was banned falsly. I got a scripted answer, but I followed the instructions I was given. I noted while I was on the support site was that other players had the same issue I had, so I know I don't have an isolated problem. My 24 hour ban expired before I recived an email from Zynga's support team, but as I was typing my responce, I got banned again for "hacking". I modifed my response, I was activly banned and sent my email, then went to bed. Got up in the moring and recived a replay while eating breakfast saying they'll "forward [the issue] to the studio for further investigation" (Some poor grammar there). I sent another reply and as of yet have not gotten a replay. It seems they like sending messages in the morning and late at night. Also nowhere in the eamils did they even offer to remove the ban, but there's also no indication that I'm banned forever. I've all but lost my chances of getting anything good from the current event.