Board Thread:Questions and Answers/@comment-124.197.74.79-20131125090743/@comment-99.25.32.150-20131125203018

You need your customer number. You can recover ur account as long as you have ur customer number. Did u save the photo of ur customer number elsewhere? Is it on the cloud? Did u email it sometime? Can u recover it?

Do EVERYTHING u can to recover ur customer number.

This is a guess (so it might be wrong), but Zynga would probably not go into the trouble of recovering an account for someone who doesn't have their customer number. I've heard of accounts (with no fb, only customer numbers) being recovered in a span of a couple weeks or about a month, but never one in which the player doesn't have his/her customer number.

Best of luck.